Tracking order

How to Track Your Order

At AurunaSpark, we make it easy for you to track your jewelry order every step of the way. Here's how our order tracking process works:

Order Confirmation
After placing your order, you'll receive an email confirmation with your order details and estimated delivery date.
Processing
Our team carefully prepares your jewelry items for shipment (typically within 1-2 business days).
Shipping Notification
Once shipped, you'll receive another email containing your tracking number and carrier information.
In Transit
Use your tracking number to monitor your package's journey to your doorstep.
Delivery
Your jewelry will arrive securely packaged and ready to wear!

To track your order, simply enter your tracking number at the carrier's website or use one of these universal tracking services:

A reliable global package tracking platform that supports multiple carriers worldwide.

How to use:

When will I receive my tracking number?: You'll receive it via email within 1-2 business days after your order is processed and shipped.
Why isn't my tracking information updating?: Some carriers may take 24-48 hours to update their systems. If no updates appear after 3 business days, please contact our customer service.
What if my package shows as delivered but I haven't received it?: First check with neighbors or your building management. If still missing, contact us immediately for assistance.

Need help with your order? Our customer service team is happy to assist with any tracking inquiries.