Terms of service

1. Acceptance of Terms

By accessing or using AurunaSpark's services, you agree to be bound by these Terms of Service. If you do not agree to all terms, please refrain from using our platform.

2. User Responsibilities

  • You must provide accurate account information and maintain its confidentiality
  • You agree not to use our services for any illegal or unauthorized purpose
  • You are responsible for all activities conducted through your account

3. Product Information

While we strive for accuracy, AurunaSpark does not warrant that product descriptions, images, or other content are entirely accurate, complete, or current. All jewelry items (necklaces, earrings, rings, and bracelets) are subject to slight variations in color and design.

4. Intellectual Property

All content on AurunaSpark, including designs, text, graphics, logos, and images, is our exclusive property or licensed to us and protected by international copyright laws. Unauthorized use is strictly prohibited.

5. Limitation of Liability

AurunaSpark shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use our services
  • Unauthorized access to or alteration of your transmissions
  • Any third-party conduct on our platform

6. Refund Policy

We accept returns within 30 days of purchase for unworn jewelry in original condition with tags attached. Customized or engraved items are non-refundable. Return shipping costs are the customer's responsibility unless the return is due to our error.

7. Dispute Resolution

Any disputes shall first attempt to be resolved through good-faith negotiations. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of [Jurisdiction]. The arbitration shall take place in [City], and the language shall be English.

8. Modifications to Terms

AurunaSpark reserves the right to modify these terms at any time. Continued use after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or platform notifications.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

10. Contact Information

For questions regarding these Terms of Service, please contact our customer service team at [email protected].