Privacy policy

Information We Collect

At AurunaSpark, we collect the following types of personal information when you use our services:

• Contact Information: Name, email address, phone number, shipping/billing address
• Payment Details: Credit card information (processed securely through PCI-compliant payment processors)
• Order History: Purchases, returns, and preferences related to necklaces, earrings, rings, and bracelets
• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns

How We Use Your Information

Your personal data is used for the following purposes:

• Processing and fulfilling your jewelry orders
• Providing customer support and warranty services
• Improving our product offerings and website experience
• Sending order confirmations and shipping notifications
• Preventing fraud and ensuring transaction security
• Complying with legal obligations (GDPR, CCPA, etc.)

We will never sell your personal information to third parties.

Data Storage and Security

We implement robust security measures to protect your information:

• SSL encryption for all data transmissions
• Secure servers with limited access controls
• Regular security audits and vulnerability testing
• Data minimization principles - we only retain information as long as necessary

While we implement these protections, no electronic transmission or storage is 100% secure.

Your Rights Under Privacy Laws

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data (with exceptions for legal requirements)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt-out of certain data processing

To exercise these rights, please contact our Data Protection Officer at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Deliver personalized jewelry recommendations

You can manage cookie preferences through your browser settings. Essential cookies are required for site functionality.

Third-Party Services

We work with trusted partners who may process data on our behalf:

• Payment processors (Stripe, PayPal)
• Shipping carriers (FedEx, DHL)
• Analytics providers (Google Analytics)
• Marketing platforms (with appropriate opt-out mechanisms)

All third parties are contractually obligated to maintain confidentiality and security standards.

International Data Transfers

As a global jewelry retailer, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:

• EU Standard Contractual Clauses
• Adequacy decisions where applicable
• Other approved transfer mechanisms

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.

Last Updated: [Insert Date]

Contact Information

For privacy-related inquiries or to exercise your rights: